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FRM / Fan Data Platform - Software & Services

Fan relationship management / fan data platform software and service providers create solutions to manage the relationship with fans (normally by creating a single view on each fan) and/or create a central data hub / platform that supplies accurate fan data to other analytical and operational systems.

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    Arenametrix

    Easy to use, the Arenametrix marketing platform offers entertainment industry players a 360° vision of its audiences in order to offer the right product, to the right person, at the right time, via the right channel and at the right price.

    Clients

    Rugby World Cup France 2023, French Handball Federation, French Basketball Federation

    Tags

    Fan Relationship Management / CRM, Data Analytics, Revenue Optimisation

    Company

    Arenametrix

    HQ Location

    France

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    Enterprise AI

    Using DataRobot’s enterprise AI platform, marketing teams can understand the impact of both above-the-line and below-the-line marketing efforts. By using insights gleaned from DataRobot and measuring the impact of your organization’s marketing efforts, your marketing team’s contribution can be better optimized for the next season.

    Clients

    Philadelphia 76ers

    Tags

    AI - Artificial Intelligence, Data Analytics, Ticketing, SaaS - Software-As-A-Service, Custom-Made Solutions, Revenue Optimisation

    Company

    DataRobot

    HQ Location

    USA

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    Jonas Sports Data Hub; Jonas Sports Marketing

    We understand sports organisations have many data sources: trying to tie these together to create a single fan and reporting view is a real challenge. Jonas Sports combines these sources into one data warehouse, resulting in a single fan view for the ultimate, actionable insight.

    Clients

    Aston Villa FC, Warrington Wolves, Silverstone, Leicestershire County Cricket

    Tags

    Fan Relationship Management / CRM, Data Analytics, Strategy & Consulting, Revenue Optimisation

    Company

    Jonas Sports

    HQ Location

    United Kingdom

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    KORE Data Warehouse & Analytics

    How much of your customer and sponsor data do you have? How much can—and do—you use? Most organizations accumulate large volumes of historical and real-time data, but barely scratch the surface of this powerful resource. While most data warehouses place your data into yet another silo with a single gate keeper, KORE DWA unlocks your data by enabling you, and your team, to view all of your insights and take action on them directly from your CRM.

    Clients

    NBA, Golden State Warriors, The Madison Square Garden Company, MLS, IMG

    Tags

    Fan Relationship Management / CRM, Data Analytics, Ticketing, Revenue Optimisation

    Company

    KORE Software

    HQ Location

    USA

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    KORE Ticketing & Fan Engagement

    KORE Ticketing & Fan Engagement gives you an accurate, 360-degree view of your audience to help you be more agile and strategic in decision making and help you more effectively spot opportunities. Gain a more accurate view of your entire pipeline to better manage prospects and sales in progress. Drive greater team productivity with more agile processes and more effective execution of campaigns. Find new ways to delight ticketholders with the most accurate, complete picture of each customer in your database. Optimize processes for repeatable success with tracking and monitoring tools.

    Clients

    NBA, Golden State Warriors, The Madison Square Garden Company, MLS, IMG

    Tags

    Fan Relationship Management / CRM, Data Analytics, SaaS - Software-As-A-Service

    Company

    KORE Software

    HQ Location

    USA

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    MYFAVORITO

    MyFavorito is your #1 platform for Digital Sport Sponsorship, Fan Engagement and CRM. MyFavorito helps sports clubs to:
    Generate new income steams and make more money
    Build better partnerships and relationships with existing sponsors and companies in your region
    Increase sponsors’ loyalty and make it harder for them to leave your sports club
    Generate additional benefits for members, fans and supporters

    Clients

    Tags

    Fan Relationship Management / CRM, Monetisation, Data Analytics, Mobile Apps, Free To Use / Free Tier, Sponsor Integration

    Company

    MYFAVORITO

    HQ Location

    Germany

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    Mediacells

    It’s in our DNA to ask questions and get a deeper understanding of your business drivers. Our knowledge of data scientist and executive needs enables us to create credible communication channels between the two and influence change, where change is needed.

    Clients

    FIFA

    Tags

    Fan Relationship Management / CRM, Data Analytics, Custom-Made Solutions, Strategy & Consulting, Revenue Optimisation

    Company

    Mediacells

    HQ Location

    United Kingdom

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    Microsoft Dynamics 365 Customer Insights

    Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time.

    Clients

    Ajax, Virgin Atlantic, HP

    Tags

    AI - Artificial Intelligence, Fan Relationship Management, Data Analytics, CRM

    Company

    Microsoft

    HQ Location

    USA

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    OTT Engine

    The Two Circles OTT Engine is a data platform that drives commercial growth for digital streaming services by tracking an individual customer’s consumption of the platform, identifying their likelihood to subscribe or churn, and delivering automated marketing communications that influence purchase decisions and increase product usage.

    Clients

    NFL Game Pass, ATP Media, Danish FA

    Tags

    Fan Relationship Management / CRM, Live Streaming / OTT, Data Analytics, Strategy & Consulting, Revenue Optimisation

    Company

    Two Circles

    HQ Location

    United Kingdom

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    Pumpjack

    PumpJack’s unified data platform uncovers new stories about your fans that open up new digital revenue for you and your partners. PumpJack enables rightsholders to store, analyze, and trade their first, second, and third party information.

    Clients

    Inter Miami CF, Dallas Mavericks

    Tags

    Data Analytics, Strategy & Consulting, Revenue Optimisation

    Company

    Pumpjack Dataworks

    HQ Location

    USA

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    SAP Customer Experience Solutions

    SAP Customer Experience solutions provide the bridge to customer freedom
    See how companies have created effortless, meaningful experiences with customer experience solutions from SAP.

    Clients

    City Football Group, FC Bayern Basketball, FC Bayern, International Equestrian Federation

    Tags

    Fan Relationship Management, Ecommerce, Data Analytics, CRM, Ticketing

    Company

    SAP

    HQ Location

    Germany

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    SAS Customer Intelligence 360

    A 360-degree customer view from customer-level digital data combined with traditional data sources. A deeper customer understanding from imbedded predictive marketing analytics. Contextual customer engagement across inbound and outbound channels. And compelling customer experiences tailored to each unique customer's journey.

    Clients

    Orlando Magic, KT Wiz, UNC Athletics

    Tags

    Fan Relationship Management, Data Analytics, CRM

    Company

    SAS

    HQ Location

    USA

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    SPORTSCLOUD

    SportsCloud develops digital solutions with an unprecedented passion. Our services consist of data management & profiling, marketing technology, personalized marketing, content & experience and marketing automation.

    Clients

    Vitesse, Dutch Hiking Association, Badminton Nederland

    Tags

    Fan Relationship Management / CRM, Data Analytics, Custom-Made Solutions, Strategy & Consulting, Revenue Optimisation

    Company

    SPORTSCLOUD

    HQ Location

    The Netherlands

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    SSB

    SSB is a central intelligence platform that offers master data management software and analytics solutions for sports

    Clients

    NFL, NHL, MLB, NBA, MLS, NCAA, Nascar

    Tags

    Fan Relationship Management / CRM, Data Analytics, Custom-Made Solutions, Revenue Optimisation, Sponsor Integration

    Company

    SSB

    HQ Location

    USA

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    Spark Compass

    Spark Compass is a patented, fully integrated, contextually intelligent mobile communications platform. The solution delivers “augmented intelligence” by leveraging real-time data analytics with real-time actions and events based on collected data, combined with location, user and activity knowledge to deliver curated experiences on mobile devices.

    Clients

    Ole Miss Rebels, United States eSports Federation, Norwegian Football Federation

    Tags

    Esports, AI - Artificial Intelligence, AR - Augmented Reality, VR - Virtual Reality, Blockchain, Monetisation, Ecommerce, Data Analytics, Payments Processing, Mobile Apps, Sponsor Integration, Gamification & Rewards

    Company

    Spark Compass

    HQ Location

    USA

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    Sports Alliance

    Your fans and supporters are your greatest asset, the ‘lifeblood’ of any club, association or sporting activity. Their passion and loyalty are at the heart of everything you do, and each and every one of them deserves the very best you
    can deliver. Sporting organizations are constrained to remain small- to medium-sized enterprises that cannot merge to achieve scale benefits; recognising, anticipating, and rewarding individual fans and creating personal experiences is challenging. Our mission is to personalise sport for every
    individual fan, current and future.

    Clients

    FC Barcelona, La Liga, Feyenoord, Queens Park Rangers FC, Liga Portugal

    Tags

    Fan Relationship Management / CRM, Data Analytics, Revenue Optimisation

    Company

    Sports Alliance

    HQ Location

    United Kingdom

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    Subscriber Intelligence & Management

    Our experience has revealed a special energy in subscription data.
    It’s a tension, a flow, a pulse between the way your service is delivered (Supply) and the way that your subscribers react (Demand). Understanding the relationship between supply and demand for each and every subscriber, revealing their subscription DNA and letting them shine as individuals.

    Clients

    BT Sport, Racing TV

    Tags

    Fan Relationship Management / CRM, Live Streaming / OTT, Data Analytics

    Company

    Singula Decisions

    HQ Location

    United Kingdom

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    Winners

    Winners is a technology-neutral provider of services that help sports rights owners increase revenue, participation and engagement. And we make it easy for you to do so.

    Clients

    Not yet available

    Tags

    Fan Relationship Management / CRM, Data Analytics, Ticketing, Custom-Made Solutions

    Company

    Winners

    HQ Location

    United Kingdom

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    bFAN Sports

    A fan relationship management platform to bring fan engagement to the next level and increase revenue. We give right holders the power to harness technology and data to deliver personalized content, 
experiences and services to your fans and partners

    Clients

    French National Athletics League, Union Sportive Orléans Loiret FC, AS Monaco FC, Catalan Dragons

    Tags

    Fan Relationship Management / CRM, Data Analytics, Mobile Apps, Content Management / Publishing, Revenue Optimisation

    Company

    bFAN Sports

    HQ Location

    France

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